Skip to Main Content

FAQ's

How do I check for a water leak?

Your water meter has a needle that turns like the second hand of a clock. Each time it goes around, one cubic foot of water (or 7.48 gallons) has been used. Most water meters also have a small triangle-shaped dial (usually red or blue) that detects when a small amount of water is flowing through the meter.

To determine if you have a leak, do the following steps:
1. Turn off water all sources being used in the house or any water features in your yard.
2. Look closely at the triangle-shaped dial for thirty seconds. If this dial moves at all, then water is flowing through the meter and you may have a leak.
3. You may want to start checking your hose connections, toilets, faucets, sprinkler systems, or any water features for drips or running water.

How can I determine how many gallons of water I used?

Our water meters measure cubic feet of water used. In order to determine how many gallons you used during the last billing cycle, multiply the CCF Water Used as seen on your utility bill by 748.
As an example: 6 CCF x 748 = 4,488 gallons used

How is my Sewer bill calculated?

Sewer charges are made up of two components, a Base Rate and a Consumption Charge. The monthly Base rate is a fixed charge per month. The Consumption charge is the amount charged based off of your winters water usage, or winter average. For example if the total use on your December, January, February, and March bills is 28 units, you would set an average of 7 units. This is the amount you would be charged for sewer during the following year. Your average can be seen on the bill above the graph, and is displayed as "Winter Average".